I was wanting my car windows tinted. These guys were the most expensive out of the 4 places I contacted .Asked about the technical specifications of the window tinting product and a person who called themselves Rob said, and I quote, "I don't know, never looked them up". I asked if I could look up the technical specifications myself online and Rob started telling me most people didn't care about technical specs of window tinting, as it was all jargon that didn't really matter. Rob wasn't interested in answering my questions and seemed more interested in telling me what he thought I needed instead. I guess if you want your car painted and your wheels polished this might be the place to go. Based on a patronising telephone manner, and self confessed cluelessness about the technical specifications of a product Rob asserts they've been using for over ten years, it's a hard pass from me. I drove to Auto Emporium, then kept going past their doorway to the window tinting specialists right on the next corner. They were polite, professional, and listened to what I wanted. They knew all the technical specifications of their products and happily answered all my questions. They were over $100 cheaper for a like for like product. How do I know? I looked at the specifications. Technical data matters, which is why companies make them readily available.
Response from the owner: Hi Richard! First of all, let's clarify one thing: you have not used our services. Therefore, it is inappropriate to leave reviews for something you have not experienced firsthand.It's important to address that your reaction was based on a misunderstanding. The technicality of your question could have been resolved in a much simpler manner had there been clearer communication.We understand that you were dissatisfied with the cost seeming to high for your budget, However, that is not grounds to go leaving a review.BUT…. Thanks for adding another gem to your collection of 1 star reviews for businesses Aus wide & abroad. It seems like you've become quite the critic extraordinaire. Lets cover the basis so everyone knows just how much time you actually spend writing reviews shall we!!👏With your impressive dedication to critiquing everything from sandwiches to over crowded shopping centres with not enough signage, it's clear you have a talent for uncovering the hidden truths of everyday life. 👌First of all lets just say your Subway saga had us in stitches! Leaving a 1 star review for Subway because the covid laws were in place and you could not sit down to eat alongside the fact that your meal was “hastily thrown together’ and it “did not look like the advertisement” its called “Fast Food” Let’s circle back…. it's called FAST FOOD for a reason.🤦♂️And your very detailed 1 star review for the Salvation Army & the pricing of items.. well lets just say, seems like you spent your time well!Your trip to the Japanese Gardens really ruffled some feathers, didn't it? 🦅Who knew one bird could wreak such havoc on both your nostrils and the garden's reputation. Leaving a 1 star review because an Ibis nested and ruined your experience, com on thats just ridiculous. perhaps they've now hired an avian concierge thanks to your input no?And your deep dive into McDonald's 1 - You didn't like the automated menu system (thats called technology, most companies use it)2 - You didn’t like the bioplastic use—truly revolutionary stuff! It's almost as if fast food chains should wrap their burgers in gold leaf.🍁 Keep up the good work, Sherlock;🕵️♂️ maybe next time you can uncover why water is wet or why grass is green!We're all eagerly awaiting your next adventure in review-land. perhaps you could find yourself a hobby that doesn’t include leaving reviews under someone else's name & bringing down HARD WORKING BUSINESS OWNERS.
